Using Individualised Funding for Neuro Support.

• Support Sessions are available now and can be paid from IF: your host processes the invoice, as with any support. NZ$120 for 60 minutes in person in Christchurch. Every session sits below the pre-approval threshold for every tier, Tier 4 included. No pre-approval needed.
• Support hours are billed for what actually happened, one line per session day, on one invoice a month. Support hours on a Support Seat work the same way: NZ$20 per 15 minutes online, a weekly 15 minutes there if the client wants it, more whenever it's needed, and no prepaid packs.
• A Support Seat is a support service with a monthly subscription, NZ$199 a month, the kind the DSS purchasing policy names ("subscriptions (e.g. a gym membership)"). The host says yes once. The first month is charged by the day.
• Every price is confirmed in writing before any paid work begins.
• The support is a specialist disability support service. Not equipment, not therapy.
• Manawanui has previously paid an invoice from a client for the first version of the system (April 2026, NZ$1,499, under a pricing structure that has since been retired). That payment is a precedent for the purchase type, not the price. Support is now billed by the hour, for the hours delivered.
• Any device the client uses is the client's own equipment, a separate purchase from these invoices.

Your Agent is set up on a Support Seat we hold and keep running for you. The idea hasn't changed: your mind is for ideas, your Agent remembers the rest. It captures, organises, and speaks up when something matters.

The aim is to externalise the parts of executive function that ADHD and autistic brains have the hardest time with. Working memory, time awareness, task initiation, prioritisation. These things get held in the system rather than in the client's head. The clinical basis is Russell Barkley's externalisation framework, the most established model for ADHD support.

The client owns what's in it. They can see it, take it, delete it, and choose who else is in. We don't read the client's chats. If the client stops working with Neuro Support, their files are theirs to keep.

If you're already a client, nothing about your current system changes without a conversation with Jamie first.

Under the current flexible-funding rules (in force since 1 April 2026), there is no list of approved items or vendors. The relevant government page states plainly: "There is no set list of approved items, activities or services." The test is whether the purchase relates to the disabled person's disability support needs. Source: Disability Support Services, Flexible funding Q&A, retrieved 11 June 2026.

Neuro Support's services meet that test for a person with executive function difficulties. Support Sessions work on these needs directly today, and the client's own Agent, set up on their Support Seat, will hold them. Specifically:

• Working memory. Appointments, reminders, plans and ideas get held outside the person's head, so they don't have to keep carrying them.
• Time awareness. What's coming up gets surfaced before it's urgent. Time becomes visible for a brain that has trouble feeling it.
• Task initiation. The next thing is visible without having to search for it. Closing the gap between intention and action is the heart of the work.
• Prioritisation. The person gets shown the next step rather than being asked to choose from a long list.

These are not generic productivity benefits. They are the disability-related supports the service is there to deliver, for clients whose disability creates the executive function difficulties it addresses.

What Manawanui's guidance adds

The principle above is the load-bearing justification. Manawanui's published FAQ gives some host-precedent colour, but it speaks to device and technology purchases specifically. It confirms that tablet devices and self-management technology can be funded where they relate to disability needs: "if you need a computer, cell phone or tablet to help you manage your funding, you can use your funding to pay for this" (with cost-effectiveness conditions). Source: Manawanui FAQ, retrieved 11 June 2026.

Neuro Support's support is a service rather than a device or software purchase, so this FAQ isn't directly on point for it. The principle the FAQ reflects, that disability-specific support tools relate to the person's support needs, still applies. A smartphone on its own isn't a disability support. The specialist support service is what turns a tool into actual support for the person.

Not part of any invoice: the client's own devices. They're the client's equipment, bought separately. If the client needs a device, equipment purchases through IF need pre-approval regardless of price.

This distinction matters because IF rules treat the three categories differently.

• Specialist support service: no pre-approval required under NZ$1,500 per purchase for Tiers 1, 2, and 3. Support Sessions sit well below this. Ongoing support is invoiced monthly for the hours delivered, and the Support Seat is a monthly subscription the host says yes to once.
• Equipment: requires pre-approval regardless of price. The client's devices are in this category and are a separate purchase. Neuro Support's support is not equipment.
• Therapy: therapy has its own treatment under IF. Complementary therapies need prior approval, and therapy that another government agency (Health NZ, ACC) is responsible for is explored with that agency first. Neuro Support is not therapy. Jamie is a specialist support worker, not a therapist, counsellor, or clinician. The service is support work, framed as a specialist support service throughout, which keeps it clear of the therapy categorisation entirely.

This is why the canonical invoice line uses "specialist support service" and "specialist support worker session" rather than "coaching", "training", or "therapy". The framing reflects what the service actually is and keeps the categorisation clean.

On any tier:

1. 01
   One invoice a month from Jamie, on the 1st, for what actually happened: the seat, and the sessions. The canonical line is on every invoice.
2. 02
   The information goes with it. A one-page funder explanation and the Support Seat's information pages come with every invoice, so the host has what it needs.
3. 03
   Your host processes payment. Sub-threshold transactions process without pre-approval. If your coordinator wants more context, Jamie is reachable by email.

A Support Seat is on the same invoice: the seat's line, then the month's hours. The client doesn't have to talk to Jamie first or pass anything on. Join when you're ready.

Tier 4 has a lower NZ$500 per-purchase threshold. Support Sessions are below it, so they work for you today without pre-approval.

On a Support Seat, the seat and the month's hours go on one invoice. That invoice only goes over NZ$500 past about three and three-quarter hours online, or two and a half hours in person, in the month. Most months won't come near it. If one will, your host is asked before the invoice goes.

Talk to Jamie before that conversation if you want backup.

Yes. Support Sessions are available now, and each one is below the pre-approval threshold for every tier. Jamie invoices monthly for the sessions that happened, and your host pays it like any other support-worker time. The Support Seat is open now.

The Support Seat is: a support service with a monthly subscription, NZ$199 a month, like a gym membership, which the DSS purchasing policy names as a thing flexible funding can buy. Your host says yes once. The support hours aren't a subscription. They're billed for the hours that happened, with no packs, on the same monthly invoice. You can stop any month, and the month you've paid for runs to its end. Your files are yours to keep.

The support isn't. It's a specialist support service. Any device you use is your equipment, bought separately.

No. Jamie is a specialist support worker, not a therapist or counsellor. The service is support work, framed as a specialist support service throughout, which keeps it clear of the therapy categorisation (where complementary therapies need prior approval and clinically-funded therapies are another agency's responsibility). Neuro Support is not therapy.

It's disability support delivered through a digital medium, not software training. A Support Session is support-worker time, not a tutorial. Jamie isn't teaching the client to use an app. He's working through the client's executive function challenges, goals, and current system with them. On the worst day, with low executive function and no initiation capacity, the system still works, because the client never had to master it first.

Disability Support Services does not approve specific vendors or products. The current government guidance states there is "no set list of approved items, activities or services". The test is whether the purchase relates to your disability support needs. Neuro Support's services meet that test.

Yes. Manawanui paid an invoice from a client for the first version of the system at the NZ$1,499 per-transaction level in April 2026, under a pricing structure that has since been retired. That payment is a precedent for the purchase type, not the price. Support is now billed by the hour, for the hours delivered. Other host payments are added to this list as they happen.

A one-page funder explanation attaches to every invoice, and the public reference for coordinators is the funders page on this site. A more detailed coordinator reference sheet is available on request. If your coordinator wants to talk to Jamie directly, email jamie@neurosupport.co.nz. Jamie is available to answer host questions before, during, or after the purchase.

Devices count as equipment under IF rules, which needs pre-approval whatever the price. Talk to your host about that separately. A device is never part of a Neuro Support invoice.

Yes. A support person can be invited in, if the client chooses.

You can stop any month before the next 1st, and the month you've paid for runs to its end. Your files are yours to keep, and you take them with you. You can come back any time.