Every step is small enough to commit to.
Most prospects want to know two things: what actually happens and what they have to do. This page answers both. You can stop after any step. Nothing is locked in until you decide it is.
A free first conversation.
You book a Discovery Call. It's free. 15 to 30 minutes. Online or phone, your call.
The Discovery Call is for working out fit, not for selling. Jamie wants to understand what you're carrying and whether Neuro Support is the right tool for it. Sometimes it isn't. If it isn't, Jamie will say so and try to point you somewhere useful.
You don't need to prepare anything. "I can't keep holding all of this" is enough. Jamie will ask the questions.
By the end of the call, you'll know:
- What Neuro Support actually is, in plain language.
- Whether the install is a useful next step for you.
- What it costs and how funding works if you're using IF.
- What the install day looks like.
Take your time.
There's no commit-now pressure on the Discovery Call. You can sit with it, talk it over, run it past whoever you trust, and decide.
If you have questions later, email Jamie. If you want to try a Support Session before committing to the install, that's fine. Many clients do.
Three common decisions at this point:
Yes, install. Book the install. Jamie sends a short prep checklist (Notion account, Claude account, Action Button shortcut to install on your phone). The install can usually be scheduled within a fortnight.
Not now, but soon. Some people need a few weeks or a funding application before they're ready. Jamie keeps a soft waitlist.
Try a Support Session first. $60 for a half hour. No install, no commitment. Some people use this to feel out whether they want to work with Jamie before committing to the install.
An interview-led install with Jamie.
The install builds the support system on your phone and in your private workspace. The 90-minute live session anchors it: online or in person if you're in Christchurch.
Before the install: You'll have created two accounts (Notion and Claude). Jamie's checklist walks you through this. The 90 minutes isn't spent on account admin.
During the install:
The interview
Jamie talks with you about how you actually live and work. What helps. What doesn't. What's been carrying load you don't want to carry. What your Agent should know to be useful from day one. This is where Agent Memory begins. The interview is the difference between a generic system and a personal one.
Workspace and Agent configuration
Jamie sets up your Notion workspace, your Support Agent, the Action Button on iPhone (Android gets an equivalent capture mechanism), and the sensory-friendly phone settings.
Handoff
A quick walkthrough. How to capture. How to ask for Help. What to expect in the first week.
After the install: You leave with a working system. Not a list of apps to learn. A working system.
Capture as life happens.
The system is built to absorb messy. You don't have to know where something belongs to capture it. You don't have to be in the right mood. You press the capture button on your phone (the Action Button on iPhone is the designed setup; Android phones use an equivalent capture method). You talk or type. The thought is out of your head.
Your Support Agent processes the capture. Tasks become tasks. Notes become notes. Things you want to remember go into Agent Memory. Things you want kept private go to Home, where Jamie doesn't see them.
The first two weeks are usually the period of biggest change. People often describe it as "I forgot how much I was holding."
You don't need to use it perfectly. A capture every day is enough. The system improves the more you give it.
Neuro Support keeps the system useful.
Neuro Support, the ongoing monthly service, is what keeps the system useful past the first month. It's the maintenance layer.
What it covers:
- Help built into your workspace, so most questions get answered instantly without waiting for a person.
- Notion Business workspace covered, so you don't pay a second invoice.
- Custom Agents that actively maintain your system over time, beyond the basic Agent Memory the install delivers.
- Maintenance as Notion and Claude evolve, so your setup stays current.
- Useful additions to your library as Neuro Support's content grows.
What it isn't. Not 24/7 access to Jamie. Not therapy. Not a coaching programme.
It's the layer that keeps the install from going stale. Most systems decay. This is what stops yours decaying.
The system holds what working memory shouldn't have to.
Depending on what you need, your workspace can hold:
- Tasks and reminders
- Appointments and preparation notes
- Routines
- Goals
- Plans
- Support requests
- Updates
- Useful personal context
- Decisions
- Sensory and communication preferences
- Funding or admin context
- Things to share with Jamie
- Things to keep private in Home
The structure is there to reduce load, not create a perfect database. You don't need to fill every slot. The system holds what you give it.
Common questions.
What if I'm in crisis?
Neuro Support isn't a crisis service. If you're in crisis right now, call or text 1737 (free, 24/7, anywhere in Aotearoa). Lifeline: 0800 543 354. If you've been working with Jamie and are worried about a friend or family member, talk to them, talk to your GP, or call 1737. The system is built to reduce load, not to replace clinical care.
No. Neuro Support is for neurodivergent adults who recognise themselves in the load. You might be diagnosed, self-identified, waiting for assessment, or still working out the language. The system doesn't ask. The work is the same.
iPhone is recommended because the Action Button shortcut gives you one-press capture into your workspace. Modern Android (2020+) works too with an alternative capture surface. Talk to Jamie on the Discovery Call about your specific phone and what setup makes sense.
No. The workspace is set up for you. You don't need to learn the tool to use the system. Most clients learn what they need through using it.
Yes. Neuro Support works with several IF hosts, including Manawanui. The install and the ongoing service are priced and structured to fit IF parameters. The funder one-pager has the full detail. Funders, NASCs, and support coordinators are welcome to email Jamie directly for invoicing and scope.
You can stop the ongoing monthly service any time. Your workspace is yours. You can export it from Notion and keep it. The Support Agent prompt is yours to keep too. Nothing locks you in.
Yes, with your consent. Some clients invite a family member, support coordinator, or NASC into specific parts of their workspace. The Neuro Support space is designed to make this kind of access narrow and explicit. Home stays private.
Discovery Call: free, 15–30 min. Neuro Agent install: NZ$999, one-off. Ongoing Neuro Support: approximately NZ$500/month, billed monthly. Support Session: NZ$60 each, booked as needed. Neuro Max (in development): NZ$1,499 per cycle, separate. The install is one-off. The ongoing service has no annual commitment. Stop any time. Most clients stay as long as the system is useful to them and leave when they're ready.
Discovery Calls are usually available within a week. Installs are usually scheduled within a fortnight after that. If you have a specific deadline (a job start, a course, a transition), tell Jamie on the Discovery Call.
Jamie communicates planned breaks at least two weeks ahead. Help inside your workspace keeps running. For unplanned absences, the system still holds. The ongoing service is the maintenance layer, not an emergency line.