Jamie runs Neuro Support.
Christchurch. Sole trader. Fifteen years in disability support work. A neurodivergent brain that doesn't reliably hold everything on demand, even on the good days. Neuro Support is built from that overlap.
Husband. Father. Skin in the game.
Fifteen years in support work.
Jamie has worked in disability support since 2011. Community support, behavioural support, in-home support. Adults with intellectual disability, ADHD, autism, traumatic brain injury, and combinations thereof.
A BA in Human Services with a Psychology minor. Practical experience, not theoretical interest. The work has always been the everyday: the appointment, the form, the missed bus, the spiralling task list, the conversation that has to happen before something else can happen.
A lot of support models try to optimise from above. Better systems, better incentives, better KPIs. The work itself is happening at ground level: in someone's flat, on someone's phone, between two people, at the moment something needs doing. Neuro Support starts at that level.
Built by someone whose brain works the same way.
Jamie is neurodivergent. ADHD, diagnosed.
Some of the design decisions in Neuro Support come from textbooks and the literature. Most come from the inside: from years of building, breaking, and rebuilding systems for his own brain, watching clients do the same with theirs, and noticing where the supports the field offered fell short.
The system is built around that observation. ADHD and autism aren't problems of intelligence or motivation. They're problems of holding. Working memory. Time awareness. Initiation. Prioritisation. The bandwidth tax of constant micro-decisions. The thing where a single open question in your head crowds out all the others until something fails.
If you can't reliably hold the system, the system has to hold more.
That's the design spec.
Why this service exists.
A few things kept showing up.
The advice didn't fit.
Most ADHD and autism support material is written by people who don't live with it. The advice ranges from useless to insulting. The support that worked was practical, low-key, and built around the specific person.
The tools kept failing.
Generic productivity apps, planners, "ADHD-friendly" templates. They worked on good days and collapsed on bad ones. Most failed for the same reason: they still assumed the user could remember to use them.
Coaching was expensive and finite.
ADHD coaching helps. It also costs NZ$200 to $250 per session and ends when the sessions end. The benefit doesn't transfer cleanly into the days you're not in a session.
The technology had quietly become good enough.
Notion as a workspace. Claude as a Support Agent. The Action Button on iPhone (and equivalents on Android) as a capture surface. The pieces existed. They just hadn't been combined as a complete service for the people who needed it most.
Neuro Support is what happens when those four observations meet a sole trader who's willing to install systems instead of only talking about them.
Willpower isn't the answer. The right setup is.
The whole service runs on this idea. If your brain can't reliably hold the system, the system should hold more of the load.
That's a design principle, not a slogan. It shapes what gets built and what doesn't. The system is set up so the right next step is in front of you when you need it. So a thought you have at 11pm doesn't get lost by 9am. So your support context lives somewhere you can find it. So the version of you that's exhausted, dysregulated, or just having a bad week can still function.
You don't have to earn it. You don't have to perform for it. It just has to be there.
Building practical systems that hold the load.
Jamie helps clients set up support systems that can hold:
- Tasks
- Appointments
- Routines
- Support context
- Decisions
- Personal patterns
- Quick captures
- Things to share
- Things to keep private
The work is practical. Reduce the load. Build usable scaffolding. Keep the system aligned with the person using it.
Good support builds independence. The point isn't to keep clients dependent on Jamie or on the ongoing service. The point is to make the system useful. The Agent learns you. You learn the Agent. The system stays as long as it's helping. You leave when you're ready.
I aim to work myself out of a job.
Clear boundaries make support safer.
Jamie is a support worker and system installer.
Jamie is not:
- A registered psychologist, therapist, or counsellor.
- A clinician, doctor, or psychiatrist.
- A lawyer, financial adviser, or NASC coordinator.
- A crisis service.
- A 24/7 line.
Neuro Support can help with practical disability support, support systems, executive-function scaffolding, and day-to-day structure. It does not replace emergency support, medical care, mental health care, legal advice, financial advice, or crisis response.
If you need clinical support, talk to your GP, NASC, or a registered clinician. If you need crisis support, call or text 1737 (free, 24/7) or Lifeline on 0800 543 354. If something is urgent or unsafe, contact emergency services or a local support service directly.
Built in the world clients actually have to deal with.
Jamie is based in Christchurch. Most clients are New Zealand-based. Installs are typically done online, with in-person available for Christchurch clients on request.
The service is set up for the practical realities of disability support in Aotearoa, including Individualised Funding, NASC arrangements, and host providers like Manawanui. If you're outside Aotearoa, get in touch. The install runs over a video call regardless of where you are.