For funders, NASCs, and support coordinators
A specialist disability support service for neurodivergent adults.
Neuro Support is a specialist support service run by a support worker. It's built to hold executive function support in the client's own daily system, support that would otherwise need ongoing in-person support worker hours. This page is the public reference for IF hosts, NASCs, and support coordinators.
StatusDiscovery Calls and Support Sessions are available now, and Support Sessions can be paid from IF: your host processes the invoice, as with any support. A Support Seat is open now: the client joins on their own with a Google account, or a worker sets it up with them. Every price is confirmed in writing before any paid work begins.
Email Jamie How joining worksThe service
A specialist support service that builds a personal support system.
Today the service is support-worker time: a free Discovery Call and paid Support Sessions with the specialist support worker (Jamie). These need no app, and they can be funded through IF now.
The client's Agent is set up with them on a Support Seat, which Neuro Support holds and keeps running. The Agent runs on Claude, made by Anthropic. The idea is unchanged: your mind is for ideas, your Agent remembers the rest. It captures, organises, and speaks up when something matters. The seat is a support service with a monthly subscription; the support-worker hours are billed separately, for what was delivered.
Someone can check in with them online every week, starting this week. The client decides the hours; you see what was used. Some people see a worker every week. Some rarely do, and their week still holds. Both count.
The aim is to externalise executive function. Working memory, time awareness, task initiation, and prioritisation get held in the system rather than in the client's head. The clinical basis is Russell Barkley's externalisation framework, the most established model for ADHD support.
The client owns what's in it. They can see it, take it, delete it, and choose who else is in. We don't read the client's chats. They can stop any month, and the month they've paid for runs to its end. If the client stops working with Neuro Support, their files are theirs to keep.
The audience
Neurodivergent adults with ADHD, autism, or both.
Common day-to-day struggles include starting tasks, holding several things in mind at once, tracking time, and deciding what to do next.
The same mechanism extends to anyone with similar functional needs: acquired brain injury, intellectual disability, chronic illness, and physical disability with executive function impact.
Some clients run things themselves. Others have a circle around them: a family member, a partner, or a support worker. A support person can be invited in, if the client chooses. Access is the client's to grant and take back, and the funded person is always the client, whoever helps day to day.
What it costs and how it fits funding
What each transaction costs.
Pricing. Discovery Calls and Support Sessions are priced and open now. The Support Seat and the hours on it open together. One invoice a month, on the 1st: the seat's line, and one line per session day for the hours actually delivered. The first month is charged by the day. A year of the seat is NZ$2,388. Add NZ$499 once if a worker sets it up with them, and the hours used: NZ$20 per 15 minutes online, NZ$120 an hour in person. Every price is confirmed in writing before any paid work begins.
IF compliance. Every support invoice is a specialist support service relating to the client's disability support needs, the test that matters under the post-April-2026 flexible funding rules. The seat is a subscription, the kind the DSS purchasing policy names, agreed with the host once. The hours are billed for what was delivered. A single Support Session sits below Tier 4's NZ$500 threshold, so it needs no pre-approval on any tier. Nothing is equipment.
Equipment. Any device the client uses is a separate client purchase and isn't part of any Neuro Support invoice.
The cost being addressed. The cost this service addresses is already being paid. Missed appointments, late fees, lapsed applications, and the load of holding everything in working memory are the running cost of unsupported executive function.
Who delivers the service
Jamie.
Fifteen years of experience as a support worker. BA in Human Services with a Psychology minor. Lived experience of ADHD. Based in Christchurch.
The service is built from the inside out by someone who supports the population it is built for.
Scope of practice. Jamie is a support worker who builds systems. Not a therapist, counsellor, clinician, lawyer, financial adviser, or crisis service. The work is practical: reduce the load, capture what keeps escaping, make the next step clearer, build routines that survive real life.
IF hosts
Manawanui precedent; other hosts on request.
Neuro Support works with several IF hosts. Manawanui has previously paid a client's invoice for the first version of the system at the NZ$1,499 per-transaction level (April 2026), under a pricing structure that has since been retired. That payment is a precedent for the purchase type, not the price. Support hours are now billed for what was delivered, and the seat as a monthly subscription.
Support Sessions are routine support-worker time and are invoiced monthly for the sessions delivered, the same way any host already pays for support work.
For other hosts, email Jamie with the host name and any specific approval requirements. Documentation can be provided on request.
Pathway
Discovery Calls, Support Sessions and the Support Seat, all open now.
- 01Discovery Call. Free, 15 minutes, online. The client (or you, on their behalf) books a call with Jamie. The call is for working out fit and answering questions.
- 02Support Sessions (available now). Booked as needed, in person in Christchurch. Online time with Jamie is part of a Support Seat. Jamie invoices monthly for the sessions that happened. Every session sits below the pre-approval threshold for every tier, Tier 4 included, so it can be paid from IF: the host processes the invoice, as with any support.
- 03A Support Seat. A support service with a monthly subscription, NZ$199 a month, agreed with the host once. The client's Agent runs on Claude, made by Anthropic, on an account Neuro Support holds and keeps running. The fee is for being on the service: the Agent set up around the person and kept running, the lessons, the paperwork done, and a worker bookable at the client rate. Hours are invoiced separately, for what actually happened. If they ever leave, their notes come with them.
- 04Support hours on the seat. NZ$20 per 15 minutes online, on the same monthly invoice as the seat, one line per session day. A weekly 15 minutes is there if the client wants it, with more whenever it's needed, no limit, and no prepaid packs. The client decides the hours; you see what was used. Getting set up with a worker, in person or remote, is NZ$499 once; joining on their own has no joining fee.
You are welcome to join or observe a Discovery Call with the client's consent.
What to read and where to ask
Documentation and contact paths.
- This page is the public reference. Share the URL with colleagues.
- Email Jamie at jamie@neurosupport.co.nz for anything specific: invoicing, scope, host-specific approval requirements, or joining a Discovery Call with a client.
- Using IF funding is covered in full at the Individualised Funding page: category, thresholds, invoice lines, the Tier 4 path, and the IF host list.
- Joining a Support Seat takes a Google account and a consent form: how joining works.
- Deeper detail lives at Services, Your Agent, How it works, and Privacy.
Get in touch
For anything specific, email Jamie directly.
Invoicing, scope, host arrangements, or joining a Discovery Call with a client.