The full process
Every step is small enough to commit to.
What actually happens, and what you have to do. You can stop after any step. Nothing locks in until you decide it does.
StatusThe Neuro Support app is coming soon. The waitlist holds your place. Discovery Calls and Support Sessions are open today.
- 01
A free first conversation.
You book a Discovery Call. Free, 15 to 30 minutes, online or phone.
It's for working out fit, not for selling. Sometimes Neuro Support isn't the right tool. If it isn't, Jamie will say so and point you somewhere useful.
You don't need to prepare anything. "I can't keep holding all of this" is enough.
By the end, you'll know:
- What Neuro Support actually is, in plain language.
- Whether ongoing support is a useful next step for you.
- Whether you run it on your own, or with the people who help you.
- What it costs, and how funding works if you are using IF.
- What building your system with the app looks like.
- 02
Take your time.
No commit-now pressure on the call. Sit with it, talk it over, then decide.
Three common decisions at this point:
- Yes, when the app opens. The Neuro Support app is coming soon, and Jamie is building it now. Join the waitlist and he'll be in touch when it opens.
- Not now, but maybe later. Some people need a few weeks, or a funding application to settle. Book a Discovery Call when you are closer, or email Jamie.
- Start with a Support Session. NZ$120 for an hour in person in Christchurch, or NZ$25 for a focused 15 minutes online in the evening. Available today. No build, no commitment.
- 03
You talk. Your system gets built around it.
Opening with the app. Your agent gets set up around your life, and it stays private to you.
This is the step people worry about, and it's the step you do the least in. You won't be setting up apps or following instructions. You talk about how you actually live and work, and your system takes shape from your own words. A Support Session is there if you'd like a person beside you.
After: you leave with a working agent set up with your context from day one. Not a list of apps to learn.
- 04
Capture as life happens.
The system is built to absorb messy. You don't have to know where something belongs, or be in the right mood.
Capture by voice or text and the thought is out of your head. Your agent processes it. Tasks become tasks. Notes become notes. Private things stay private, where Jamie doesn't see them.
The first two weeks are usually the biggest change. People often describe it as "I forgot how much I was holding."
You don't need to use it perfectly. A capture a day is enough. The system improves the more you give it.
- 05
The aim is for you to run it yourself.
Neuro Support is the ongoing layer, and its job is to make itself optional.
Jamie helps while you get comfortable running your own system, until it's something you can run without him. How much you involve him is your call, and it can shift week to week. Some people want a steady hand on the system. Others take the wheel quickly and keep Jamie in reserve for the odd thing.
What ongoing support looks like:
- A weekly 15 minutes, booked by default, for when you want to talk something through.
- More time whenever you need it. There's no limit.
- An invoice every two weeks for the time that happened. No packs, no monthly fee.
Then, whenever you are ready, you can stop. Your system is yours to keep and run, and you carry on without Jamie attached. That's the goal, not the fallback.
What it isn't: not 24/7 access to Jamie, not therapy, not a coaching programme.
What your Agent does
Once it has your context, it works in the background.
- Ready before you are
A Morning Brief, waiting when you wake
Overnight, the system gets your day ready. Open it in the morning and the brief is there: what's on today, what's next, where to start. You open it when you're ready. It doesn't chase you.
- Real-world reminders
Your phone, nudged at the moment
Appointments, medication, leaving the house. Anything with a real-world time becomes a calendar or reminder alert on your phone. The Agent sets it, and your phone tells you when it matters, instead of a list you have to remember to check.
- It acts
Does the task, not just the advice
Drafts the email so you just send it. Plans the budget. Fills in the form. The practical jobs a good support worker handles, done with your whole situation already in mind.
- Your spaces
You decide what is shared
What is in your system is yours. Jamie sees only what you choose to share. You decide who else comes in and what they see.
The full breakdown lives on the Neuro Support app page.
All of it runs on what you have given it to hold:
The structure is there to reduce load, not to build a perfect database. You don't need to fill every slot. The system holds what you give it.
Frequently asked
Common questions.
If you are in crisis
Neuro Support is not a crisis service. If you are in crisis right now, call or text 1737 (free, 24/7, anywhere in Aotearoa). Lifeline: 0800 543 354. The system is built to reduce load, not to replace clinical care.
Do I need a diagnosis?
No. Neuro Support is for neurodivergent adults who recognise themselves in the load. Diagnosed, self-identified, waiting for assessment, or still working out the language. The system doesn't ask. The work is the same.
Do I need an iPhone?
No. The Neuro Support app is still being built, and Jamie will say which phones it runs on before it opens. Support Sessions don't need any particular device.
Do I need to learn new software?
No. It's set up for you. You don't need to learn the tool to use the system. Most clients learn what they need through using it.
Can I use Individualised Funding?
Yes. Neuro Support works with several IF hosts, including Manawanui. Support Sessions are available now. The support is billed by the hour, invoiced every two weeks for what happened. The app is a product, so a yearly pass paid from your funding needs your host's yes first. Funders, NASCs, and support coordinators are welcome to email Jamie directly.
What if I stop?
You can stop ongoing support any time, and being able to is the point. Your system is yours, and you carry on running it yourself. Nothing locks you in.
Can family or a support team be involved?
Yes, and for some people that is the point. You can build the system together with the people in your corner, and the agent learns how they help, not just how you work. Either way it stays your system: you decide who comes in and what they see.
What does it cost?
Available now: the Discovery Call is free; a Support Session is NZ$120 for 60 minutes in person (NZ$80 at the client rate), or NZ$25 per 15 minutes online (NZ$20 for ongoing clients). Coming soon: the Neuro Support app, free, with Neuro Agent at NZ$49 a month or NZ$490 a year. Ongoing Neuro Support is support hours at the client rate, NZ$20 per 15 minutes, with a weekly 15 minutes booked by default, invoiced every two weeks for what happened. No packs, no lock-in. And you're already paying for this. In missed appointments, late fees, and the exhaustion of holding it all in your head. Neuro Support just moves the cost somewhere it finally buys you relief.
How fast can I get started?
Discovery Calls and Support Sessions are usually available within a week. Ongoing support opens with the app, and the waitlist holds your place. If you have a deadline, a job start, a course, a transition, tell Jamie on the Discovery Call.
One next step
Book a free Discovery Call.
The Discovery Call is the easiest way in. No commitment beyond the conversation.